Terms

Consent to Use of Electronic Payment

This Consent to Use of Electronic Payment should be read together with our Privacy Policy and Terms of Use Agreement, including the Consent to Collection and Use of Personal Information and the Consent to Provide Personal Information to Third Parties.

1. Payment Methods

Ontact Korea services can be paid in USD or KRW. All transactions in USD are processed securely through Payletter, which supports PayPal and credit card payments. All transactions in KRW are processed by bank transfer with WISE or Korean Bank Transfer.

2. Accepted Currencies

Ontact Korea currently accepts payments in United States Dollars (USD) and South Korean Won (KRW) only. Payments made in other currencies are not supported at this time.

3. Exchange Rate

Ontact Korea applies a fixed exchange rate for all transactions. However, this rate may be adjusted without prior notice depending on currency fluctuations. All transaction amounts processed through third-party payment providers will reflect the rate in effect at the time of payment.

4. Refunds and Cancellations

For USD payments, refunds for canceled or failed transactions will be processed using the original payment method, following the refund policy of the respective payment processor.

In certain cases — such as refunds related to Ontact Korea Insurance or manual adjustments — our staff may request your PayPal account information to issue the refund directly.

For KRW payment refunds for canceled or failed transactions will be processed as Kpoints.

5. Third-Party Processing

When completing a payment, you acknowledge and agree that Ontact Korea must share certain limited information with third-party processors, including Payletter, to finalize your transaction.

This information may include:

  • Name
  • Email address
  • Payment details

These details are shared solely for transaction processing purposes and handled in accordance with our Privacy Policy.

6. Consent Statement

By completing a payment through Ontact Korea, you consent to the use of electronic payment systems as described above — including the applicable exchange rate, secure third-party processing, and the necessary sharing of personal information for transaction completion.

This agreement shall be effective from 30-10-2025